Privacy Policy

Our commitment

Forever True Beauty Salon respects your privacy. This policy explains what personal information we collect through this website and in the studio, how we use it and the choices you have, in line with British Columbia's Personal Information Protection Act (PIPA).

What we collect

When you contact us: your name, email address, phone number and anything you write in your message.

When you book: bookings are made through Fresha, which collects the details needed to book and remind you of your appointment under its own privacy policy.

When you visit the studio: the information needed to treat you safely, such as a consultation or health questionnaire for certain treatments.

When you browse: basic technical information such as your browser type and pages visited, through cookies that keep the website working and help us understand how it is used.

How we use it

We use your information to answer your questions, book and provide your treatments, keep you safe during treatment, and keep the records we are required to keep. We do not sell your personal information.

Who we share it with

We share information only with service providers who help us run the business, such as our website host, our booking provider and our email provider, and only as needed for that purpose, or when required by law.

How long we keep it

We keep personal information only as long as needed for the purpose it was collected or as required by law, then delete or destroy it securely.

Your choices and rights

You may ask to see the personal information we hold about you, ask us to correct it, or withdraw your consent to its use, subject to legal limits. Contact us at forevertrue@hotmail.ca.

Security

We use reasonable safeguards to protect your information. No method of transmission over the internet is completely secure, so please do not send sensitive health details through the contact form.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it last changed.

Contact

For any privacy question, email forevertrue@hotmail.ca, call (604) 503-5501, or write to us at 14438 72 Ave #103, Surrey, BC V3S 0B6.